Kind Words Are like Honey -- Thanks from A Customer

I just wanted to say how appreciative I am for the assistance of this company.

To: Marvin Window and Door Parts
Subject: Re: Order Update

 

Not sure if this message is being sent to the right person... I just wanted to say how appreciative I am for the assistance of this company.

This order was for a screen door in our house that we purchased many years ago and desperately needed repair parts so we didn't have to get a new door set. Yes, the wait for these parts was a bummer, but what really helped was receiving the updates along the way to let us know the status and that we weren't forgotten. Every time I got ready to email you guys, an updated status came through letting us know about our order. I was very happy when I initially reached out with a picture or my old roller part (whatever it is called) and your company was able to recommend which part would work so I didn't have to search or buy parts that might not work. I love that you have knowledgeable employees at your company. Thank you for standing by your product and helping your customers. The screen/sliding door set has been awesome, other than our dog running into it at full speed when chasing opossums.

 Thank you again!

 

 

Balance Replacement Parts for Double Hung and Single Hung Windows

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full line of replacement and repair service parts for all your Marvin & Integrity products

 

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